In the business world, when major companies decide to combine, it’s a big deal. These moves shake up the norm and can turn not only the organizations, but the entire industry on its head. But as the dust settles on the agreement, a new challenge looms large on the horizon: how to bring together two different sets of data into one without jeopardizing customer experience. As a developer of...

Hardly a week goes by without news of a ‘technical issue’ or outage. Sainsbury’s, Marks & Spencer and Tesco Bank are just some of the well-known brands that have experienced tech meltdowns in recent weeks. We’ve come to expect IT crashes as a part of life, but if handled poorly, they can snowball into a major crisis, tarnishing a company’s reputation, eroding...